Privacy Policy

Last updated: September 30, 2026

Talladega County Plumbing (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit talladegaplumbing.com (the “Site”) or contact us for plumbing services, how we use it, and the choices you have.

Information We Collect

Information you give us. When you fill out our contact or booking form, call, text, or email us, we may collect your name, phone number, email address, service address, and details about the plumbing work you need.

Information collected automatically. When you visit the Site, we and our service providers may collect standard technical information such as your IP address, browser type, device type, pages visited, referring website, and the date and time of your visit. This is collected through cookies and similar technologies.

How We Use Your Information

  • To respond to your questions and requests for service or estimates
  • To schedule appointments and perform plumbing services
  • To contact you by phone, text message, or email about your service request, appointment, or invoice
  • To operate, maintain, secure, and improve the Site
  • To understand how visitors use the Site so we can make it more useful
  • To protect against spam, fraud, and misuse
  • To comply with legal obligations

How We Share Your Information

We do not sell or rent your personal information. We share it only as needed to run our business, including with:

  • Service providers who help us operate the Site and our business, such as website hosting, form processing, email delivery, spam filtering, and scheduling or workflow tools. They may use your information only to provide services to us.
  • Analytics providers such as Google, which help us understand Site traffic.
  • Legal and safety purposes, when required by law or to protect the rights, property, or safety of our customers, our business, or others.
  • Business transfers, if our business is sold or merged, as part of that transaction.

We do not share mobile phone numbers or text messaging consent with third parties for their marketing purposes.

Cookies and Analytics

The Site uses cookies to function properly and to measure traffic. We use Google Analytics, which collects information about how you use the Site. You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and you can opt out with the Google Analytics Opt-out Browser Add-on. Most browsers also let you block or delete cookies, although some parts of the Site may not work correctly if you do.

Google Reviews

The Site displays customer reviews from Google. Loading these reviews may allow Google to collect information about your visit according to Google’s own privacy policy.

Text Messages and Phone Calls

If you give us your phone number, we may call or text you about your service request, appointment, or account. Message and data rates may apply. You can reply STOP to any text message to stop receiving texts, or ask us at any time to stop calling you.

How Long We Keep Information

We keep your information for as long as needed to provide services, keep accurate business and tax records, resolve disputes, and meet legal requirements. After that, we delete or de-identify it.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect your information, including a secure (HTTPS) connection on the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may contact us at any time to ask what information we have about you, to correct it, or to request that we delete it, subject to any records we are required to keep. You can also opt out of marketing messages at any time.

Children’s Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Links to Other Websites

The Site may link to other websites, such as our Facebook page. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of the Site means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

Talladega County Plumbing
Central Alabama
Phone: (256) 553-8070
Email: service@talladegaplumbing.com